This Privacy Policy explains how tayaevo collects, uses, stores, and protects the personal information you share with us when you register and use our platform in the Philippines. We are committed to handling your data with care, transparency, and full respect for your rights under applicable Philippine data protection law.
When you create a tayaevo account, we collect the personal details you submit during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a username and password that you choose at the time of sign-up, as well as any identity verification documents you submit when requested. Payment-related details such as your preferred deposit and withdrawal method, and transaction history, are recorded to support your account activity. If you contact our support team, we keep a record of those communications to help resolve your queries efficiently. All information you provide is used solely to operate your account, process transactions, and improve your experience on the platform.
When you access tayaevo through a browser or mobile device, our systems automatically collect certain technical information about your session. This includes your IP address, device type and operating system, browser version, pages visited, session duration, and the actions you take within the platform. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve the performance of the platform. This data is analysed in aggregate form to understand how Filipino players use the platform and to identify areas for improvement. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.
All deposits, withdrawals, and in-platform transactions are recorded as part of your account history and are used to process your requests accurately. We do not store full payment card numbers on our servers — sensitive payment credentials are handled by our regulated payment processing partners. Transaction records are retained for the period required by applicable Philippine financial and gaming regulations, and are accessible to authorised regulatory bodies upon lawful request. If a dispute arises regarding a transaction, these records are used to investigate and resolve the matter fairly. You can view your own transaction history at any time through your account dashboard on the platform.
tayaevo uses the personal information we collect primarily to operate and maintain your account, process transactions, verify your identity, and deliver the casino entertainment services you have requested. We also use your data to send you service-related communications such as account confirmations, transaction receipts, and security alerts. Where you have opted in, we may send you promotional messages about new games, rewards, jackpots, or special offers available on the platform. Your data may be used internally for platform analytics, fraud prevention, responsible gaming monitoring, and compliance with our regulatory obligations in the Philippines. We do not use your personal information to make fully automated decisions that produce significant legal effects on your account without human oversight.
tayaevo does not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — including payment processors, identity verification services, and IT infrastructure partners — all of whom are contractually bound to handle your information securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we are legally required to do so. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, but only under equivalent data protection commitments. Any third-party data sharing is carried out on a need-to-know basis and is documented in our internal data processing records.
We retain your personal information for as long as your tayaevo account remains active, and for a further period after closure as required by Philippine regulatory, financial, and anti-money laundering obligations. Transaction records are typically kept for a minimum of five years following the date of the transaction, in line with standard financial compliance requirements. Identity verification documents are stored securely and retained only for the period mandated by our licensing conditions. When data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our internal data lifecycle policy. You may request information about the specific retention periods applicable to your account by contacting our support team.
As a member of tayaevo and a data subject under applicable Philippine law, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for your data to be deleted where there is no longer a lawful reason to retain it. You may also withdraw your consent to receiving promotional communications at any time by updating your account preferences or contacting the support team. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. We will respond to all verified data rights requests within the timeframe required by applicable regulations. To exercise any of these rights, please reach out to our support team through the platform's live chat service.
tayaevo applies industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and vulnerability assessments to maintain the integrity of our infrastructure. In the unlikely event of a data breach that poses a risk to your rights, we will notify the relevant Philippine authority and affected members in accordance with our legal obligations. You can also help keep your account secure by using a strong, unique password and enabling any additional account security features available on the platform.
tayaevo may update this Privacy Policy from time to time to reflect changes in how we handle personal data, updates to applicable Philippine regulations, or enhancements to our platform. When material changes are made, we will notify registered members through the contact details associated with their account before the revised policy takes effect. The date of the most recent update will always be clearly shown at the top of this page so you can track any revisions. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your information is being protected and used.
Our support team is available around the clock to help with any questions about how tayaevo handles your personal data. You can also visit our FAQ page for quick answers.